Help
Support
Write to us and include your device, OS version, and what you were doing when it went wrong. That is usually enough to reproduce a problem on the first try.
Delete your account
You can do this yourself, without contacting us:
- Open PulseDeck and go to the Profile tab.
- Tap Delete account at the bottom of the screen.
- Confirm. Your account and progress are removed from our servers immediately and permanently.
If you cannot reach that screen — for example you are locked out — email us from the address on the account and we will delete it for you.
Can't sign in
Check that you are using the email address you registered with. If the app says the server is unreachable, your progress is still safe on the device: keep practicing offline and it will sync once you are back online.
Report a bug or a wrong case
If a tracing looks wrong or an answer seems incorrect, tell us which case and what you expected. Content corrections are the fastest fixes we ship.
Destek
Sorularınız için support@pulse-deck.app — cihazınızı, işletim sistemi sürümünü ve sorunun ne yaparken oluştuğunu yazın.
Hesabınızı uygulama içinden silebilirsiniz: Profil → Hesabı sil. Silme işlemi anında ve kalıcıdır. Ekrana ulaşamıyorsanız hesabınızın e-posta adresinden bize yazın, biz silelim.